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Participating Frequently
December 24, 2019
Question

Re: How many computers can I install Creative Cloud on?

  • December 24, 2019
  • 2 replies
  • 110 views

Do you know how to deactivate a license on an installed computer? I have Cloud installed and activated on my laptop, just bought a desktop last month and installed cloud on that too.  But know I've decided to returned the desktop and build my own faster desktop.  Since cloud only allowed 2 activations at a time, do you know how I can deactivate the license from my desktop and saving it for my new built later?

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    2 replies

    mydaddyAuthor
    Participating Frequently
    December 24, 2019

    Never mind, I found the deactivation tab under "my plan" below the "billing history".

    Nancy OShea
    Community Expert
    Community Expert
    December 24, 2019
    1. Installing CC on a 3rd device automatically deactivates the other 2.
    2. To manually deactivate a device, log-in to your Adobe account
      https://account.adobe.com/products
    3. Scroll down to Activated Devices.

     

     

    Nancy O'Shea— Product User & Community Expert