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Participant
August 22, 2022
Question

Re: I can't install After Effects - Error 183

  • August 22, 2022
  • 2 replies
  • 390 views

I have the same error and have tried to fix it with the guide on link you posted, but it doesn't work. I have a brand new Macbook Pro M1 and I cant find the error files, so I can't delete them. 

This is my error log:

Exit Code: 183
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 3 warnings(s) 

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobeAfterEffects22AllTrial', version:22.5.0.53
FATAL: Error occurred in install of package (Name: AdobeAfterEffects22AllTrial Version: 22.5.0.53). Error code: '183'
ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus
WARN: Attempt to register application "/Applications/Adobe After Effects 2022/Plug-ins/Format/ProImport/Pro Import AE.plugin/Contents/Resources/Automatic Duck.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobeAfterEffects22AllTrial', version:22.5.0.53
WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/AfterEffects/22/CustomHooks/dvaPlistGen2016"
-------------------------------------------------------------------------------------


I can't find neither 

"/Applications/Adobe After Effects 2022/Plug-ins/Format/ProImport/Pro Import AE.plugin/Contents/Resources/Automatic Duck.app" 

 or

"/Library/Application Support/Adobe/Keyfiles/AfterEffects/22/CustomHooks/dvaPlistGen2016"

 on my computer.
There shouldn't be an antivirus, it's a brand new MacBook and has downloading Adobe apps was the first and only thing it has done so far, 
I have the same problem with downloading Premiere Pro, but Photoshop, Lightroom Classic, Audition etc. works fine.

 

Thing is, the apps seem to install and I can work from them, but I can't render anything from After Effects, because Media Encoder can't find After Effects as installed. 

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    Community Expert
    August 22, 2022

    you probably need to install rosetta 2.  among the ways to do this is to start Photoshop with the Intel version.  here are two other ways, How to Install Rosetta 2 on Apple Silicon Macs (osxdaily.com)

     

    that's been the solution to a recent surge in mac problems (with new apple silicon macs) caused by premiere pro (and after effects) installs resulting in exit code 183.

     

    there are also the older problems and fixes, https://helpx.adobe.com/download-install/kb/fix-error-183.html,

    but you should try the rosetta 2 install first, because it's (the lack of) most likely the cause of your problem and the fix.

    SBWYAuthor
    Participant
    August 22, 2022

    I can find "/Library/Application Support/Adobe/", but not the folder "Keyfiles" and I can find "/Applications/Adobe After Effects 2022/Plug-ins/Format/", but not the folder "ProImport"