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Skins211
Participant
February 11, 2016
Question

Re-Install CS3 Web Premium on New Computer

  • February 11, 2016
  • 1 reply
  • 204 views

My Dell XPS All In One motherboard crashed on me. Sent the PC back to Dell and it was repaired. In their wisdom, they reformatted the hard drive. Reinstalled all my software including CS3 Premium Web. Less that 2 weeks after receiving the repaired computer, the LCD crashed. Part was unavailable so Dell sent me a new computer for replacement. Now when I try and reinstall CS3 from my CD's, I receive an error message "The Installer Database is corrupt. Please contact Adobe Customer Service if problem continues."

Downloaded the CS3 files from Adobe and when I run the install, I get the same error message as above.

I also de-activated my install on the previous computer (using a secondary monitor) and still can't install the suite.

Bob

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    February 12, 2016

    What is the operating system of your new machine.  It might be a problem of trying install too old software on a too new machine... you might have to try installing using compatibility mode.

    S
    Skins211Author
    Participant
    February 12, 2016

    Operating in Windows 10. Previously loaded and ran in Windows 10 without problems. Thank you for trying.

    Bob

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