Good morning!
I recently purchased the Photography Plan. I've tried to install the Creative Suite desk app with LR and PS but it is impossible. I'm using Windows 8.1 (64 bit). Also, every time I open the installer window it doesn't have the same design as the one when I sign in before starting to install.
What can I do? I've browsed around the error links but I can't seem to find anything.
Thank you.
(Branched out as a new thread)
Hi Neburocro,
Creative Cloud 2019 apps require Windows 10 Creators update (version 1703) or later. As you’re running Windows 8.1, you can continue to run and install previous versions of Creative Cloud applications.
To know how to do that, please refer to Install previous version of your Creative Cloud app.
As you have also mentioned you are getting 'Error code 205' while trying to install Adobe apps, Error 205 occurs when there is a problem with the downloaded file, I would recommend you to try alternate network connections and also please review the settings of any installed software firewall or security software that may be intercepting the downloads.
Details on Error 205 can be found at Troubleshoot Adobe Creative Cloud download and install issues.
You can also find additional details on how to resolve connectivity concerns at Resolve connection errors with Adobe Creative Cloud and Creative Suite applications.
Direct download for Creative Cloud desktop app is available, you may try downloading and installing it from here: Download Creative Cloud desktop app.
If in case you are on a managed network then I would recommend you to take a look at the following document, the server, and domains listed in this document must be accessible on ports 80 and 443 for the relevant applications and services to function correctly: https://helpx.adobe.com/content/dam/help/attachments/Creative_Cloud_for_enterprise_Service _Endpoints.pdf
Let us know if this helps.
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