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Participant
March 27, 2014
Question

re-install of photoshop cs5 problem

  • March 27, 2014
  • 1 reply
  • 105 views

After a computer re-image due to virus I need to re-install photoshop cs5. I downloaded from my adobe account and the installer runs but nothing. no error message no install. please help

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    1 reply

    Jeffrey_A_Wright
    Legend
    March 27, 2014

    Barb777 which operating system are you using?  I would recommend you begin by using the available uninstallers and then run the CC Cleaner tool.  You can find more details at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.