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Eandwoods35
Participant
January 20, 2013
Answered

Re-Installation Assistance

  • January 20, 2013
  • 1 reply
  • 442 views

Good Evening, I purchased CS6 last June through Tech Soup.  I have just upgraded my O/S to Windows 8 and attempted to re-download CS6, but my log-in and password for https://adobe.subscribenet.com no longer work.  Also, I wanted to make sure the download/license key would still work.  I am using the same computer, but the O/S install wiped the CS6 installation clean.  I did not ‘de-activate’ the install before-hand, so I am concerned that there might be a problem.  Can you please assist?

    This topic has been closed for replies.
    Correct answer kglad

    download and install a trial of your software.  you should be able to use your license to activate a second installation of your software (unless you've already used two activations).

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 20, 2013

    download and install a trial of your software.  you should be able to use your license to activate a second installation of your software (unless you've already used two activations).

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