Re: Installer won't run (error 81)

Forum|Forum|7 years ago
March 30, 2018
1 reply
997 views

hi Ashutosh here ,

My photoshop cc is crashing continIously and giving error code 81, would you help me to fix this error ?

Creative Cloud

Bani Verma

Community Manager

(Branched out as a new thread)

Hi Ashutosh,

As you have mentioned you are getting Error code 81 when trying to install Photoshop CC, could you please let us know the operating system of your machine with its version.

Meanwhile please try the troubleshooting steps given in 'Solution 3' of the following help document to resolve this issue: "Failed to install" error received when installing Adobe Creative Cloud desktop app" and share the results.

Awaiting your response.