Skip to main content
Participant
June 3, 2013
Answered

Re-installing

  • June 3, 2013
  • 1 reply
  • 421 views

How do I go about installing my previously purchased Acrobat Professional 9 program (upgraded 2-09) onto my new Windows 8 computer. I have the serial# but was a purchase by download from the website? I no longer have access to the computer it was installed on.

    This topic has been closed for replies.
    Correct answer kglad

    1.  use a computer with disc drive and usb drive, copy the install files from the disc to the usb drive and use the usb drive with your new computer.

    or

    2. if you follow all 7 steps, you can dl a trial via one of the links on this page:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

    and activate with your serial number.

    if you have a dl problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 3, 2013

    1.  use a computer with disc drive and usb drive, copy the install files from the disc to the usb drive and use the usb drive with your new computer.

    or

    2. if you follow all 7 steps, you can dl a trial via one of the links on this page:  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

    and activate with your serial number.

    if you have a dl problem, you didn't follow all 7 steps.  typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.

    Participant
    June 4, 2013

    This worked! Thanks!

    Sent from Kathie Ignatowicz

    kglad
    Community Expert
    Community Expert
    June 4, 2013

    you're welcome.