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catherinel20025607
catherinel20025607
Participant
September 20, 2018
Answered

Re: Installing Creative Suite on a new Mac or macOS 10.12 (Sierra) or later

  • September 20, 2018
  • 2 replies
  • 5258 views

I am trying to install creative suite premium CS5.5 on  Sierra OS 10.13.6. and got into the "install can't be open etc issue.

I tried  using the terminsl directly  as indicated and got this message :

"Catherines-MacBook-Pro:~ cl$ /Volumes/CS5_5\ Design\ Prm/Adobe\ CS5_5\ Design\ Premium/Install.app/Contents/MacOS/Install

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'

Segmentation fault: 11

Catherines-MacBook-Pro:~ cl$

any clue? thanks in advance for your help

Catherine

    This topic has been closed for replies.
    Correct answer catherinel20025607

    Hi Jeff,

    Sorry about the late reply.

    After a few computer restarts, it worked.

    yes, I did drag the Unix executable into the terminal window, each time, still unsure what happened when I first tried.

    To finish the installation I did run into a glitch because I was asked to close the safaribookmarkS application and I did not know where to find it. I found this way to do this online, which also worked for me :

    Finder:Utilities:ActivityMonitor. Quit the processes that start with "Safari".

    Finally, to open illustrator I also had to install  java ( Download Java for OS X 2017-001 )

    Everything is working now. thank you

    Catherine

    2 replies

    S
    suebruck3
    Participant
    December 27, 2018

    Catherine - thank you for asking and posting - I'm having the exact same problem.  Especially being asked to close the SafariBookmarksS - and I don't even have Safari open!!!

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    September 20, 2018

    Branching to a new discussion.

    Catherine, are you dragging the Install Unix Executable to the open Terminal window?  You can find the Install Unix Executable within the Install.app package.  If you can post a screenshot of the steps, you are performing before receiving the error above it would be appreciated.  Information on how to post a screenshot can be found at FAQ: How do I capture and post a screen shot or video?.

      catherinel20025607
      catherinel20025607AuthorCorrect answer
      Participant
      September 24, 2018

      Hi Jeff,

      Sorry about the late reply.

      After a few computer restarts, it worked.

      yes, I did drag the Unix executable into the terminal window, each time, still unsure what happened when I first tried.

      To finish the installation I did run into a glitch because I was asked to close the safaribookmarkS application and I did not know where to find it. I found this way to do this online, which also worked for me :

      Finder:Utilities:ActivityMonitor. Quit the processes that start with "Safari".

      Finally, to open illustrator I also had to install  java ( Download Java for OS X 2017-001 )

      Everything is working now. thank you

      Catherine

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity Manager
      Community Manager
      September 24, 2018

      Perfect, thanks for the update, Catherine.  Please bookmark Installing Creative Suite on macOS 10.12 (Sierra) in case you need to install Creative Suite 5.5 on macOS 10.12 or later.

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