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Participant
July 1, 2013
Answered

re - installing Premiere elements 10...... error

  • July 1, 2013
  • 1 reply
  • 457 views

Hi all,

I have a problem !

Trying to re-install Premiere Elements 10, and i get this error message.....

The installation process ha encountered an error while installing Shared Technologies

This happens during the instal of Organiser.

The process then rolls back the whole instalation.

Can't understand why, cos its been running for about a year.

Help appreciated.

Ian.

    This topic has been closed for replies.
    Correct answer JatinDembla

    Hi,

    Please rename PDapp folder to PDapp_old from : C:\Program Files (x86)\Common Files\Adobe\OOBE\

    After renaming the folder try installing the Premiere Elements 10 it should get install.

    Regards,

    Jatin Dembla

    1 reply

    JatinDembla
    JatinDemblaCorrect answer
    Participating Frequently
    July 1, 2013

    Hi,

    Please rename PDapp folder to PDapp_old from : C:\Program Files (x86)\Common Files\Adobe\OOBE\

    After renaming the folder try installing the Premiere Elements 10 it should get install.

    Regards,

    Jatin Dembla

    Ian4512Author
    Participant
    July 3, 2013

    Hi there Jatin,

    Than you very much for your prompt reply !

    Problem now solved.

    Ian.

    " I tell you, we are on earth to fart around, and don't let anybody tell you different." Kurt Vonnegut.