Skip to main content
Participating Frequently
November 30, 2017
Answered

Re: Must Constantly Reinstall/Repair Creative Cloud

  • November 30, 2017
  • 1 reply
  • 1027 views

Hi, I'm having the same problem here. Almost every day y must "repair" CC Creative Cloud. It's really annoying. I run a iMac under macOS Sierra (2,7 GHz Intel Core i5 with 16 GB ram).

I'm using ADOBE products since 2000 and never encounter so many issues before. CC his just lame. Every week I'm forced to trash my Indesign preferences because it's the only method so far that re-enable some lost panel features, like the layers indicator, that randomly disappear. That's just one of many...

I really feel that ADOBE just launch unfinished versions of their softwares, idk... Back then I really felt that my money was well expended.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Branching to a new discussion.

Philippep38638821 I would recommend you temporarily suspend the use of Dr. Cleaner Pro to see if the installation of the

Adobe Creative Cloud desktop application continues to become damaged.  If you do continue to encounter errors then please review the setting of Avast Antivirus to see if it may be affecting the installed files.

If you can please update this discussion with the results Philippep38638821 it would be appreciated.

In addition, which step in Adobe Creative Cloud, needed to resolve this problem, is missing or damaged is consistently allowing you to resolve the error and continue using the Creative Cloud desktop app Philippep38638821?

1 reply

Jeffrey_A_Wright
Legend
November 30, 2017

Philippep38638821 I am sorry that your installation of Adobe Creative Cloud desktop application continues to be damaged.  Are you also running a utility Memory Clean on the computer?  What version of macOS do you have installed on the computer?

Participating Frequently
November 30, 2017

Hi Jeff, I have installed Dr. Cleaner Pro and Avast Antivirus. I'm using macOS Sierra v 10.12.6

Thanks

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
November 30, 2017

Branching to a new discussion.

Philippep38638821 I would recommend you temporarily suspend the use of Dr. Cleaner Pro to see if the installation of the

Adobe Creative Cloud desktop application continues to become damaged.  If you do continue to encounter errors then please review the setting of Avast Antivirus to see if it may be affecting the installed files.

If you can please update this discussion with the results Philippep38638821 it would be appreciated.

In addition, which step in Adobe Creative Cloud, needed to resolve this problem, is missing or damaged is consistently allowing you to resolve the error and continue using the Creative Cloud desktop app Philippep38638821?