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Christine Urbanek
Christine Urbanek
Participating Frequently
November 15, 2017
Answered

Re: Must Constantly Reinstall/Repair Creative Cloud

  • November 15, 2017
  • 3 replies
  • 1207 views

I have the same issue on my iMac. Constantly repairing CC. Now it when it said repair (second time today, costing me money yet again) I wanted to click the other option of redownloading, but it wasn't a link (STUPID) and now it's gone and I'm pissed and losing business trying to figure out what the f*ck to do make this piece of crap system work as it should and never has... I pay every month for this junk and lose productivity daily. I'm sick of it. FIX YOUR ISSUES.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Christineu84408740 have you been in contact with our support team directly to have the errors you are experiencing reviewed?  If so do you have a case number? 

    If not then please contact our support team at Contact Customer Care so that any errors you are experiencing can be resolved.

    3 replies

    Christine Urbanek
    Christine UrbanekAuthor
    Participating Frequently
    November 27, 2017

    ABSOLUTELY NOT ANSWERED. You people are incredible. No one has done anything accept suddenly flood me with emails asking me what steps I took to fix it. I have uninstalled and reinstalled and still have freezing and quitting problems and, on less frequently, repair error. Your apps are what I use daily for my living. I pay you every month for them. Make them work or stop charging me. I do not wish to spend my valuable time responding to your self-serving bloody emails which don't salve anything.

      Jeffrey_A_Wright
      Jeffrey_A_WrightCorrect answer
      Legend
      November 27, 2017

      Christineu84408740 have you been in contact with our support team directly to have the errors you are experiencing reviewed?  If so do you have a case number? 

      If not then please contact our support team at Contact Customer Care so that any errors you are experiencing can be resolved.

        Jeffrey_A_Wright
        Jeffrey_A_Wright
        Legend
        November 17, 2017

        Christineu84408740 I am sorry that you have to continue repairing the Adobe Creative Cloud desktop application.  Are you able to utilize the steps listed in Adobe Creative Cloud, needed to resolve this problem, is missing or damaged each time to restore the ability to use the Creative Cloud desktop app?  If so which step is resolving the error consistently?

        Christine Urbanek
        Christine UrbanekAuthor
        Participating Frequently
        November 15, 2017

        No one should have to spend this amount of time making their platform function. It shouldn't be an ongoing issue. I cannot tell you how disgusted I am with Adobe for rolling this out and not ensuring it functions properly. I need a fix NOW and one that is not going to take away my production time!

          Jeffrey_A_Wright
          Jeffrey_A_Wright
          Legend
          November 16, 2017

          Branching to a new discussion.

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