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Participant
April 26, 2021
Question

Re: Must Constantly Reinstall/Repair Creative Cloud

  • April 26, 2021
  • 1 reply
  • 188 views

I'm glad I found this forum.  It's no longer 2017 and the problem persists.  I'm a newbie to all of this in 2021 and was blaming Windows, ready to toss my PC out the window and switch to Mac.  I didn't really consider Adobe itself is the problem.  Still.  

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    1 reply

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    April 26, 2021

    Branching to a new discussion.

     

    Barb, sorry that the files for the Creative Cloud desktop app are being damaged on the computer.  Are you able to resolve the error by implementing the solutions listed in https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html?  If so, then how long does it take before the files become damaged or are destroyed again?

     

    Many changes have been implemented since 2017; please see https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html for many of the enhancements and improvements that have been implemented.