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enricot86438965
Participant
March 30, 2018
Answered

Re: My serial number has been revoked

  • March 30, 2018
  • 2 replies
  • 5520 views

My serial number has been revoked

    This topic has been closed for replies.
    Correct answer Bani Verma

    (Branched out as a new thread)

    Hi Enricot86438965,

    Adobe blocks serial numbers that are known to have not been issued by Adobe, or are known to have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software. There are several steps you can take if you receive this message, see: Invalid or revoked serial numbers.

    Let us know if this helps.

    2 replies

    S
    stampe169
    Participating Frequently
    May 6, 2023

    Nice way to let people rent a program, i bought my program in 2015, i have installed it many times, but today it was banned.

    Verey angry at adobe and there way to act.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 6, 2023

    You need to ask support why your number was banned

     

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the Covid virus, so wait times are long
    .
    You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    You MUST also allow 'cookies' in your web browser for the link to work
    .
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    or
    Twitter tweet @AdobeCare
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    March 30, 2018

    (Branched out as a new thread)

    Hi Enricot86438965,

    Adobe blocks serial numbers that are known to have not been issued by Adobe, or are known to have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software. There are several steps you can take if you receive this message, see: Invalid or revoked serial numbers.

    Let us know if this helps.

      E
      enricot86438965Author
      Participant
      March 30, 2018

      Thanks. In meeting will be addressing. Shortly

      Hank.

      Sent from my iPhone

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