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Participant
July 9, 2020
Answered

re: password

  • July 9, 2020
  • 1 reply
  • 295 views

Hi, I downloaded photoshop off the website but its asking me for a password. I put in the one I signed up with but its not letting me access the program. What user name and password do they need? My MAC's? That wasn't working wither

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Correct answer John T Smith

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 9, 2020

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password