no sale ningún error
la barra de estado desaparece y sale una ventana que pone (no pudo iniciarse el instalador)
there is no error
the status bar disappears and a window pops up (the installer could not start)
(Branched out as a new discussion)
Hi Luisa64166819,
As you have mentioned that you are unable to install the Adobe Creative Cloud desktop app as the installer window disappears and pops an error "Installer could not start".
I would suggest you to try the steps given in the following help document to resolve the issue: "Failed to install" error received when installing Adobe Creative Cloud desktop app"
Also let us know the operating system of your machine and its version.
Let us know if this helps.
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