Skip to main content
Participant
July 4, 2025
Answered

Re: serial number is already in use

  • July 4, 2025
  • 4 replies
  • 149 views

Hello. I have a "Non-subscription (stand-alone) version" of Acrobat Pro. I don't have access ot the old computer any more., hence I'm unable to deactivate. Is there anything else I could do? Please advise. Thank you.

    Correct answer kglad

    you can use for the 30 day trial and with significant effort you can extend those 30 days.

    4 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 4, 2025

    It's a moot point since old Acrobat versions are unsupported & End of Life. 

    Even if you had remaining activations left, dead product versions can't be activated. 

     

    For security & compatibility reasons, use the latest Acrobat. 

    ==============
    FREE Acrobat Reader -- view, comment, print & sign PDF.
    https://www.adobe.com/acrobat/pdf-reader.html

    Paid Acrobat Pro -- the complete solution for creating and saving PDF.
    https://www.adobe.com/acrobat/acrobat-pro.html


    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    July 4, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from account, payment and plan">
    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 4, 2025

    you can use for the 30 day trial and with significant effort you can extend those 30 days.

    John T Smith
    Community Expert
    Community Expert
    July 4, 2025

    No... if you have used up both of your allowed activations you may do nothing