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davidk99036881
Participant
April 26, 2016
Question

Re: The download page won't even load.

  • April 26, 2016
  • 1 reply
  • 1244 views

Are you saying that a person can only download the software if they have the software already installed?

I think the original asker was asking how to download a trial or even full version of the software for the first time, but the download pages are blank. They are blank for me as well.

This topic has been closed for replies.

1 reply

JeanetteMathews
Adobe Employee
JeanetteMathews
Adobe Employee
April 26, 2016

Yeah so the question is what are you trying to download because I'm not sure when you say the download page.

- If you're trying to download the software (Fuse CC) then you install it through the Creative Cloud desktop application manager.  Here's the link to that app:  Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial    The application manager is sort of the hub for downloading all Adobe applications like Photoshop, Illustrator and Fuse.

- If you've already downloaded Fuse and have made a character you can upload it it to our website and then there is a 'download' page that you can queue up downloaded animations and characters.  So wasn't sure if that's what he was talking about.

  Just let me know what you're having trouble with, what page you're trying to load that's showing up blank, for example.

D
davidk99036881Author
Participant
April 26, 2016

Sorry, did not realise this was a page for Fuse. I just searched on the forum.

I am trying to download trial versions of any Adobe CC products.

e.g. from the main page at Video editing software | Download free Adobe Premiere Pro CC trial  I click on Free Trial and it takes me to creative.adobe.com/products/download/premiere?promoid=759X6XKN&mv=other

but this is just blank.

Or I click on Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial  and then on the blue Download button top right which takes me to https://creative.adobe.com/products/download/creative-cloud  and this page is also blank.

JeanetteMathews
Adobe Employee
JeanetteMathews
Adobe Employee
April 26, 2016

Hmmm, I'm not sure.  I'll see if I can move this to a more appropriate forum so someone can help you.  :C  Might be that your browser isn't compatible with something on the webpage.

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