Re: Unable to access subscription.

Actually I am finished with having to spend hours looking for old old serial numbers Here is the FACt. I purchased Photoshop 6 in 2012.

Via Adobe.

THEy can call me with their discover service I don’t want to spend dozens of more hours of frustrating searching the “The magical link”

You make this look easy and quick I tis not Read all of the posts about this from angry former users. This will lead to new products and competition for adobe..

No longer the only game in town.

When you pay for a product and it works for 6 years you DON'T have to go find serial numbers. It worked then and it should work now.

Adobe made this all seriously time consuming an inherently impossible.

There are more and more options coming up to challenge Adobe’s lack of real true concern for its decade long users…

WE are the creatives that paid for photoshop for decades. the Adobe empire is based on our purchases…..

We ar enot adobe’s servants we are their financial supporters….

But they don’t provide products that work without “issues”

I have spent dozens of hours trying to "

Solarsun123, the registration process for retail versions of Photoshop CS6 was an automatic process. If you purchased a retail version of Photoshop CS6, then please see Find your serial number <https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fhelpx.adobe.com%2Fdownload-install%2Fkb%2Ffind-serial-number.html> for information on how to locate your registered serial number.

If you are unable to locate your registered serial number, then please begin a chat session at Contact Customer Care <https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Fhelpx.adobe.com%2Fcontact.html> and be prepared with an alternate e-mail address or phone numbers that may have been used in the registration process.

If the serial number for Photoshop CS6 was never registered, Solarsun123, then I do not have any additional suggestions. The registration process is used to help protect your purchase.

This is not a personalized answer ..it is a mass reply sent to everyone…prove your loyalty to us users adobe or become the “has been"