Skip to main content
J
John!294
Participant
October 31, 2022
Question

Re: Unexpectedly signed out of Adobe application or membership

  • October 31, 2022
  • 2 replies
  • 165 views

Ihave an older version of Photoshop CS6 and I am unable to load it on my Windows 11 computer. Problem is Adobe is telling me that I have to pay $59 a month to pay for a new copy. Since I spent over $200 for my copy that does not seem like a deal?

    This topic has been closed for replies.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 31, 2022

    what problem are you having installing using compatibility mode?

     

    <branched>

      J
      John!294Author
      Participant
      October 31, 2022

      i realize Adobe is in the business of makig money but a little customer support would seem to increase profits in the future. I will not use Adobe products again.

      LinSims
      Community Expert
      LinSimsCommunity Expert
      Community Expert
      October 31, 2022

      This isn't customer support. This is a user-to-user forum where people help each other out.

       

      CS6 Photoshop is very old software and Adobe no longer supports it. I believe people were able to use it with no issues on Win 10, but Adobe does not guarantee it will run on anything later than the hardware and OS given in the original specifications.

       

      That being said, if you tell us what you have tried to do and what issues you're running into, someone here may have a suggestion.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices