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Participant
September 17, 2018
Question

Re: Update Failed, failed and failed...

  • September 17, 2018
  • 2 replies
  • 244 views

I have a similar problem updating Photoshop 2017, but the update fails at 3%.

The error message generated is:

Exit Code: 190

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.10.5 doesn't satisfy OS requirements.

FATAL: Error occurred in install product workflow with error code 190 error message

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This topic has been closed for replies.

2 replies

Bani Verma
Legend
October 31, 2018

Branched out as a new thread and moving it to Creative Cloud Download & Install community.

davescm
Community Expert
Community Expert
September 17, 2018

Are you trying to update from CC2017 to CC2018. If so your OS does not meet the requirtements for CC2018

Photoshop system requirements

Dave