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woochanj73555763
woochanj73555763
Participant
December 17, 2016
Answered

Re: When I open my Creative Cloud application it asks me for my serial number?

  • December 17, 2016
  • 1 reply
  • 295 views

I don't recieve E-Mail about serial number from adobe...

So, I can't refund photoshop CC..

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Woochanj73555763,

As you have mentioned that Creative Cloud is asking for serial number, I would request you to try the solution mentioned on this link steps by step:- Creative Cloud app asks for serial number and share the results, we would be happy to help you further.

Thanks.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 19, 2016

Branching to a new discussion.

Woochanj73555763 can you please clarify what your inquiry?  Are you receiving an error message when you try to open Photoshop CC 2017?  If so what error message are you receiving?

woochanj73555763
woochanj73555763Author
Participant
December 22, 2016

There was not error message when I open PhotoshopCC 2017.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 22, 2016

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

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