Re: where do i find my serial number [branched]

Julius,

The OP was asking about the CC version.

Presumably you have a CS version, and in that case you need one. You should be able to find the registration key under My Products, using your (then) Adobe ID here:

https://accounts.adobe.com/products

Failing that, I am afraid you will have to ask Adobe, through a chat,

https://helpx.adobe.com/contact/support.html

or through Adobe phone Support, see the different workday hours depending on country),

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html