Re: Why does Adobe Online Chat fail? [Branched from 2012 topic]

Use a browser that accepts cookies and does not have script blockers. 

Type AGENT in the chat box and hit Enter key.  It you don't get a human within 3 minutes, try another web device.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Chat not working.    Says an agent will be there in 1 minute......    hours later       zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz  nothing!!!!

Chat not working.    Says an agent will be there in 1 minute......    hours later       zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz  nothing!!!!

I have over 100 of these coming to my email

Adobe Sign Account Update - please confirm your email address

Adobe Sign Account Update - please confirm your email address

Adobe Sign Account Update - please confirm your email address

Adobe Sign Account Update - please confirm your email address

Adobe Sign Account Update - please confirm your email address

Adobe Sign Account Update - please confirm your email address

Seriously ADOBE????  Where is the technical support?

Also contacting via chat results in nobody ever answering.....

Is everything at ADOBE offline????????????

Pathetic that I pay for this monthly and get ZERO support.

Chat Bot:

Transferring you to an agent who can help. They'll be able to pick up our chat where we’ve left off.

5:15 PM

Your estimated wait time is currently less than one minute

anybody in?

support chat said "Ok. Transferring you to an agent who can help. They'll be able to pick up our chat where we’ve left off."

at 5:15pm .... it is 5:18pm.....

hello?

hello????

5:23pm CT....nobody.....