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T
The Guv
Known Participant
October 24, 2015
Question

Re: Why is the Adobe Creative Cloud Connection speed so SLOW?

  • October 24, 2015
  • 1 reply
  • 381 views

There has to be a major bug with Routers and how they operate, seems to be pot luck! I'm amazed (yet not) that it's still going on two years later!

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 30, 2015

Branching to a new discussion.

The Guv do you receive any specific errors downloading Adobe Creative applications or is there only slow performance?  You an find details on how to locate any specific errors in the download logs at Error downloading or updating Adobe Creative Cloud apps.

T
The GuvAuthor
Known Participant
November 1, 2015

Hi Jeff. No, no error messages for me, it's always just been really slow. It works a lot quicker at work so I now just go there and download and it's fairly speedy. I'm happy to send you my download logs if you want.

Cheers,

Ben

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
November 3, 2015

Ben I would recommend utilizing the server addresses in your download logs to report the issue to the Internet Service Provider where you are experiencing slow performance.  In specific you will want to use the Traceroute command on the servers being utilized in the DLM.log.  This should provide the details required for the Internet Service Provider to report the issue so the affected server is corrected.

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