Skip to main content
leahw98500040
leahw98500040
Participant
February 19, 2018
Answered

Re: Won't let me download free trial of Photoshop

  • February 19, 2018
  • 3 replies
  • 499 views

Hello! I am having the same issue. I am trying to download the free trial and it says that my computer does not meet the requirements. I have a Mac OS X.

This topic has been closed for replies.
Correct answer Nancy OShea

Does your computer meet these system requirements?

macOS     

  • Multicore Intel processor with 64-bit support
  • macOS version 10.13 (High Sierra), macOS version 10.12 (Sierra), or Mac OS X version 10.11 (El Capitan)
  • 2 GB or more of RAM (8 GB recommended)
  • 4 GB or more of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
  • 1024 x 768 display (1280x800 recommended) with 16-bit color and 512 MB or more of dedicated VRAM; 2 GB is recommended*
  • OpenGL 2.0-capable system
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.**

  

   * 3D features are disabled on 32-bit platforms and on computers having less than 512MB of VRAM.

3 replies

B
Bijaya31383389rmqt
Participant
July 30, 2023

trial version of 7 days is not downloading unless it asks for payment first.

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 30, 2023

@Bijaya31383389rmqt 

 

that's expected because the free trial automatically becomes a paid subscription IF you fail to cancel before 14 days.

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
February 20, 2018

Branched out as a new thread.

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
February 19, 2018

Does your computer meet these system requirements?

macOS     

  • Multicore Intel processor with 64-bit support
  • macOS version 10.13 (High Sierra), macOS version 10.12 (Sierra), or Mac OS X version 10.11 (El Capitan)
  • 2 GB or more of RAM (8 GB recommended)
  • 4 GB or more of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)
  • 1024 x 768 display (1280x800 recommended) with 16-bit color and 512 MB or more of dedicated VRAM; 2 GB is recommended*
  • OpenGL 2.0-capable system
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.**

  

   * 3D features are disabled on 32-bit platforms and on computers having less than 512MB of VRAM.

Nancy O'Shea— Product User & Community Expert
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices