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sophiecg04
sophiecg04
Participant
November 15, 2018
Answered

Re: "You'll be able to manage this plan shortly"

  • November 15, 2018
  • 3 replies
  • 757 views

Hello,

I am having the same issue and would very much appreciate assistance. I purchased the recurring payment student plan for all Creative Cloud apps about half an hour ago and would like to cancel it. I need the one-time payment plan instead. Thank you!

Sophie

This topic has been closed for replies.
Correct answer Abambo

All plans are "recurring" payment plans, but some you pay on the month and others you pay before hand for the year. If you can't change the plan yourself, best is to Contact Customer Care .

3 replies

Ani*Adobe
Community Manager
Ani*AdobeCommunity Manager
Community Manager
November 15, 2018

Hi Sophie,

Your request for plan change is completed, please update this space if you need any additional info.

^Ani

K
KimBarley
Participant
November 15, 2018

WHAT PL DO I OWN ANDWHY CANT I GET SLOWER DSPEAKING INDIANS THSAT UNDERSND MY ISSUE. I WAN TO KNOW WHY WHEN I HSAVE A PHOTO SHOWN AND GO TO EDIT IN LR IT SAYS NO PHOTO FOUND WHEN IS IS SHOWING ON MY MONITOR. ALL I WANT TO DO IS CROP OT AND EIT TE NEW IMAGE I PHOTPGRAPRD AND I EWAS HUNG UP BY YOU OR ANOTHER PASON. I FINALLY ASKED FOR A SUPERVISEOR WHO ALSO HUNG UP ON ME. I WAS NOTSPEAKING ANY CRUDE WORD OR INDSULTING. I DO NOT LIKE THE SERVICE WHICH I PURCHASED MONTHS AGO AND CANT GET DECENT SERVICE WHEN I CALL.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 16, 2018

Please do not use all caps to put in your message. I stopped reading it, because of the difficult reading conditions of such messages. If you are angry say so (but always in the tolerated limits), but do not shout throughout the whole message.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 15, 2018

All plans are "recurring" payment plans, but some you pay on the month and others you pay before hand for the year. If you can't change the plan yourself, best is to Contact Customer Care .

ABAMBO | Hard- and Software Engineer | Photographer
twaritar3263062
Community Manager
twaritar3263062Community Manager
Community Manager
November 15, 2018

Branching to a new discussion,

Moving to Adobe Creative Cloud​

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