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Participant
March 23, 2019
Answered

Re: "You'll be able to manage this plan shortly"

  • March 23, 2019
  • 2 replies
  • 1065 views

I have just downloaded the free trial for the photography plan, this is the second time I have tried to get photoshop on my Mac and this is the second time it has told me my ''Subscription status isn't verified'' When I have verified it almost everything. I want to delete my plan and my account, I would have done it myself but it's telling me that ''You'll be able to manage this plan shortly'' Could you delete it from your end please? thanks

This topic has been closed for replies.
Correct answer twaritar3263062

Moving to Adobe Creative Cloud

Branching to a new discussion,

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Photography Plan on 23 Mar 2019.

The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

2 replies

Participant
April 7, 2019

Hi.

I've downloaded the free trial and do not wish to continue. It won't let me cancel it, however, as it keeps saying "You will be able to manage this plan shortly".

Please cancel this plan immediately as I do not wish to pay for the subscription.

- M

Abambo
Community Expert
Community Expert
April 7, 2019

It takes up to 3 days for the option to appear. If you passed by this time frame, post again.

ABAMBO | Hard- and Software Engineer | Photographer
twaritar3263062
Community Manager
twaritar3263062Community ManagerCorrect answer
Community Manager
March 25, 2019

Moving to Adobe Creative Cloud

Branching to a new discussion,

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Photography Plan on 23 Mar 2019.

The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita