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johnfwright
johnfwright
Participant
February 6, 2015
Answered

Reaching my boiling point

  • February 6, 2015
  • 1 reply
  • 107 views

As much as the products themselves are great, the CC platform has been nothing but a nightmare from day 1.

It started w/ the first set of application updates that failed...consistently.  The solutions on this forum were anything but solutions as they just referenced install directions on the Adobe site or some ridiculous steps that made absolutely no sense as to why they would be needed.  Randomly one day I clicked to update an app (it became part of a morning routine) and it worked.  Why?  WHO KNOWS!!!

Fast forward to December or so when the CC application manager said it had an update it needed to apply.  "Oh good," I thought, "Perhaps this will fix the application update issues."  Nope.  201 errors abound when attempting to update the app manager.  Nowhere, and I do mean nowhere, is there a reasonable Adobe-approved solution to this.  I can't even find a straight answer on what 201 actually is.

About 30 minutes ago, I found a page on the Adobe site what gave a couple possible "solutions" to get me up and running.  After number 1 failed, I went to number 2 which was to run the cleaner.  After dutifully following all the steps and running the cleaner, I was left with no Adobe apps and the CC app manager gone.  "Great!" I thought. "Perhaps now I can install fresh." 

Nope.  201 errors continue to abound and here I am.  Waiting for someone from support to answer up on the 24/7 chat, and ranting here in the meantime. 

I'm second guessing my decision to purchase this at the moment.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Johnfwright error 201 is fairly unique error and does not occur very often.  Error 201 indicates an intermittent connection.  In specific download is being paused and then resumed.  Unfortunately in this case when the download is not resuming due to an incorrect response.

Have you utilized the steps listed in Error downloading and installing Creative Cloud application?  If so what specific error messages did you locate in the download logs?  Have you temporarily disabled any software and hardware firewalls?

1 reply

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
February 9, 2015

Johnfwright error 201 is fairly unique error and does not occur very often.  Error 201 indicates an intermittent connection.  In specific download is being paused and then resumed.  Unfortunately in this case when the download is not resuming due to an incorrect response.

Have you utilized the steps listed in Error downloading and installing Creative Cloud application?  If so what specific error messages did you locate in the download logs?  Have you temporarily disabled any software and hardware firewalls?

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