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Ed_Hollinghurst
Participant
May 16, 2015
Answered

REACTIVATE PRODUCT SUBSCIPTION

  • May 16, 2015
  • 2 replies
  • 227 views

I'VE BEEN TRYING TO REACTIVATE MY ILLUSTRATOR SUBSCRIPTION SINCE YESTERDAY BUT IT'S STILL SHOWING AS EXPIRED. CAN YOU HELP WITH THIS?

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Correct answer Sheena Kaul

Hi Ed,

Please refer to the help document below:

"Renew your subscription" window appears when you launch a Creative Cloud application

Regards,

Sheena

2 replies

Sheena Kaul
Sheena KaulCorrect answer
Legend
May 16, 2015

Hi Ed,

Please refer to the help document below:

"Renew your subscription" window appears when you launch a Creative Cloud application

Regards,

Sheena

Mylenium
Mylenium
Legend
May 16, 2015

Refer to this:

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC

For anything beyond that you will have to provide at least some useful technical information like what system you are on.

Mylenium

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