Reactivating CS3

After a crash I had/have to reactivate Adobe Creative Suite 3 Design Standard. So I did - successfully! BUT, When opening the apps (InDesign CS3, PhotoshopCS3 or IllustratorCS3) I STILL get the message ”Temporary activation”: You have 3 days to reactivate Creative Suite 3” (in Swedish - my mother tongue. Adobe has no support in Swedish!). The reactivation does not seem to work! (Of course I have first asked Adobe in their chat before writing this.)

What to do?

1. The Adobe support does not answer (after 24 hours now) - despite I have a Case Number. When they do, will they e-mail me an ”alert mail” or do I have to wait here in front of the screen all week long, not to miss their answer so that they maybe close the case?

2. Can I get more days of ”Temporary activation” if the problem is not solved within these 3 days?