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Participant
June 24, 2020
Question

Réactiver

  • June 24, 2020
  • 1 reply
  • 169 views

Bonjour, j'ai désactivé mon compte Adobe DC Pro avant de recevoir la dernièrre facture.

Comment faire pour le réactiver afin que ceux-ci soit payer par paypal ?

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1 reply

John T Smith
Community Expert
Community Expert
June 24, 2020

I think you need to contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long