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Participant
August 26, 2021
Question

Recent update erased ALL my files

My adobe work account was recently updated and this somehow erased ALL of the synced files on my profile. It signed me out automatically, and when asked to sign in again, there was nothing there!

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2 replies

Peru Bob
Community Expert
Community Expert
August 26, 2021

Do you have backups?

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Nancy OShea
Community Expert
Community Expert
August 26, 2021

Did you contact your IT dept about this?

 

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Nancy O'Shea— Product User & Community Expert