Recent upgrades did not remove 2019 versions

Forum|Forum|6 years ago
November 5, 2019
4 replies
484 views

Now that most of my software has been upgraded to 2020 versions, what do I do with the 2019 ones? Do I uninstall them and of so will that affect the new installations? Just it is all now taking massive gbs from my disk space!!

Creative Cloud

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lagersladeAuthor

Known Participant

Well, well well, were you guys so right! Yep, I was just about to get rid of my old version when bang! Just doing an animation job in Premiere 2020 (After effects was giving me pelters about errors saving my file and stuff!) and it just started going weird. For instance, when I moved along the timeline the whole sequence just reduced in size. It's not as though it is a new thing to help see the whole project, it just went weird. So, as Marti's mum would say, "back to good ol' 2019". I'll send in a wee message to the Adobe team too as it is obviously a bug that needs fixing.

Nancy OShea

Community Expert

I also prefer to keep older versions until I'm convinced I won't need them again.

Insofar as removal goes, uninstall as you normally would. And run the Adobe Cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Nancy O'Shea— Product User & Community Expert

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lagersladeAuthor

Known Participant

Thanks Nancy

So uninstalling the older versions won't interfere with the new installs?

Nancy OShea

Community Expert

Under the new policy, we only get access to the current release plus the previous version. If you need a version older than 2017, you might be out of luck unless you kept it on your hard drive.

Nancy O'Shea— Product User & Community Expert