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C
CGM3
Participant
March 28, 2020
Answered

Recover deleted account

  • March 28, 2020
  • 3 replies
  • 7967 views

Hello ,

I sadly deleted my account but i really need my mail and account back because I need to use it for school in this COVID 19 period.

Thanks for your help,

CGM 

This topic has been closed for replies.
Correct answer John T Smith

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 19, 2020

I don't know what "deleting my account" means exactly.  Was this some action taken on your computer or online in your account portal?

 

From whom do you obtain your Creative Cloud Plan?  If it comes from the school, contact your school's IT dept for assistance.

 

If you subscribed from Adobe directly, contact Adobe Customer Care.

Please log-in to your account below.
https://account.adobe.com/plans
Scroll down to Contact Adobe on the same page.

 

Nancy O'Shea— Product User & Community Expert
C
cheikh21927423jp09
Participant
November 24, 2021

Hi

 My account has been deleted. I would like to know if its possible to get it back.

Thank you

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 24, 2021

Go back up and read what I posted March 2020

Just Shoot Me
Just Shoot Me
Legend
September 19, 2020

Never mind. Look at reply above.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 28, 2020

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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