Skip to main content
R
RRLReyes
Participant
November 28, 2022
Question

Recover pre-installed Adobe Acrobat Standard 2020 Pre-installed in Laptop

  • November 28, 2022
  • 2 replies
  • 1366 views

I got a new laptop with pre-installed Adobe Acrobat Standard 2020 (part of Microsoft Productivity package), but erroneously downloaded the free version of Adobe Acrobat. How do I recover the original paid version?  How can I find the serial number of the original Adobe Acrobat Standard 2020 that was pre-installed in my Lenovo laptop?  Thank you!

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 28, 2022

Preinstalled software sometime has special installation files and serial numbers that need to match the specific installation file.  You may want to check with the laptop vendor.

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 28, 2022

the serial number you can recover from your old laptop if acrobat is still activated.

 

the install file you can get from your account if you registered with adobe.

 

can you access your old computer and is acrobate still activated?

 

did you register your acrobat with adobe?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices