Redeem page not showing

Forum|Forum|3 years ago
March 17, 2022
5 replies
1158 views

I am having problems with the redeem page "https://redeem.licenses.adobe.com/getserial"

No matter what i do the page is stuck on a loading screen. (some small squares rotating)

Have tried on 3 different browsers: Chrome / Edge / Firefox.

Running Windows 11 on a brand new PC.

Have now spent 8 hours trying to install Photoshop Elements 2022 and managed to hit pretty much every single possible installation problem on the way.

This topic has been closed for replies.

Correct answer Jeffrey_A_Wright

Stig, I am sorry but a number of our services are currently unavailable. Please bookmark and refer to https://status.adobe.com regarding the current outages.

W

Wais23632281uqzm

Participating Frequently

The redeem page appears to be working now.

W

WashingtonMills

Participating Frequently

Yes, I just tried again and page laoded and I got my Serial #.

Thanks

W

Wais23632281uqzm

Participating Frequently

Same problem here. Has not been working for two days. They had no problem taking my money.

When will I be able to use the software I purchased?

W

WashingtonMills

Participating Frequently

Having same issue with https://redeem.licenses.adobe.com/getserial

Will try again tomorrow.

Jeffrey_A_Wright

Correct answer

Community Manager

Stig, I am sorry but a number of our services are currently unavailable. Please bookmark and refer to https://status.adobe.com regarding the current outages.