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October 30, 2016
Answered

Redemption Code

  • October 30, 2016
  • 1 reply
  • 434 views

I entered my redemption code listed on product card and it continues to give me an error.  Is there any other way to get my serial number so I can use this product?

    This topic has been closed for replies.
    Correct answer John T Smith

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    -and https://forums.adobe.com/thread/1572504

    or

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 30, 2016

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

    -and https://forums.adobe.com/thread/1572504

    or

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html