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A
andrewf2504896
Participant
June 26, 2018
Answered

Redemption Code "Doesn't seem to be active"

  • June 26, 2018
  • 1 reply
  • 1355 views

Please Help -

This was a gift (admittedly from a while ago) and I've tried toady 26/06 to redeem the the Code as I want to use the software.

I don;t have the option to go back to the retailer how can I sort this out? -

I can provide a photo of the card and it's packaging to a trusted Adobe representative.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    contact the vendor.


    Alex, Kglad is correct. You will want to contact the redemption code provider if it is invalid. Please see the FAQ section of https://adobe.ly/3UljmBQ for more information. ^JW

    1 reply

    Ani*Adobe
    Community Manager
    Ani*AdobeCommunity Manager
    Community Manager
    June 26, 2018

    Hi there,

    Please private message me the code and I will take a look.

    ^Ani

    A
    andrewf2504896Author
    Participant
    June 26, 2018

    Thank you Ani,

    I have messaged you the details requested.

    Ani*Adobe
    Community Manager
    Ani*AdobeCommunity Manager
    Community Manager
    June 26, 2018

    Sure thanks! I have responded back to your PM.

    ^Ani

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