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andrewf2504896
Participant
June 26, 2018
Answered

Redemption Code "Doesn't seem to be active"

Please Help -

This was a gift (admittedly from a while ago) and I've tried toady 26/06 to redeem the the Code as I want to use the software.

I don;t have the option to go back to the retailer how can I sort this out? -

I can provide a photo of the card and it's packaging to a trusted Adobe representative.

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    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    October 21, 2024

    contact the vendor.


    Alex, Kglad is correct. You will want to contact the redemption code provider if it is invalid. Please see the FAQ section of https://adobe.ly/3UljmBQ for more information. ^JW

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    11 replies

    Ani*Adobe
    Ani*Adobe
    Inspiring
    June 26, 2018

    Hi there,

    Please private message me the code and I will take a look.

    ^Ani

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    andrewf2504896Author
    Participant
    June 26, 2018

    Thank you Ani,

    I have messaged you the details requested.

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    Ani*Adobe
    Ani*Adobe
    Inspiring
    June 26, 2018

    Sure thanks! I have responded back to your PM.

    ^Ani

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