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C
cffann
Participant
August 20, 2021
Question

Redemption code says invalid

  • August 20, 2021
  • 2 replies
  • 187 views

I am trying to reach an agant. I can't redeem a code I bought at best buy two hours ago.  I keep getting rerouted back to this page. How do I reach an agent for real?

 

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
August 20, 2021

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
Ani*Adobe
Community Manager
Ani*AdobeCommunity Manager
Community Manager
August 20, 2021

Hi there,

Apologies for poor experience.

 

If you can PM me picture of code with me, I can help you with it. 

 

Alternatively you can contact customer care from here - https://helpx.adobe.com/support.html (Sign in required for chat support)

^Ani

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