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March 9, 2017
Answered

ReDownload Adobe Creative Master Suite 5.5 without original discs

  • March 9, 2017
  • 1 reply
  • 379 views

Hi, my old computer completely died and I lost the discs for the creative suite I purchased in 2012. I still have the serial number in my account, can I redownload the suite still?

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Correct answer kglad

yes.

you may need to deactivate on your old computer (and will need to if you want to preserve your 2 installs/activations).

to deactivate a dead computer, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and ask for an 'activation count reset' and nothing else.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[moved from Installing, Updating, & Subscribing to Acrobat to Downloading, Installing, Setting Up]

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 9, 2017

yes.

you may need to deactivate on your old computer (and will need to if you want to preserve your 2 installs/activations).

to deactivate a dead computer, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html and ask for an 'activation count reset' and nothing else.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[moved from Installing, Updating, & Subscribing to Acrobat to Downloading, Installing, Setting Up]