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S
svendsvendsen
Participant
December 17, 2012
Answered

regarding downloading adobe cs4 and upgrade to cs6

  • December 17, 2012
  • 3 replies
  • 617 views

I have a question>

Our cs4 design standard dvd which we purchased and burned out to a dvd is no longer as it should be.

But we like to install it again and update it to cs6.

How to do it without finding the cs4 dvd or anything online but avoid this issue?

Can we just download cs6 and do upgrade?

    This topic has been closed for replies.
    Correct answer John T Smith

    For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
    -Log-in to your account and click this link https://account.adobe.com/products
    --click Order history on the left and then the link to your order that will show on the right
    --and finally click the link "Downloads and serial numbers" that will appear
    --as always, write the serial number in a text file AND copy that text file and the
    ---download file(s) to an external drive (or two) to be sure you have what you need
    -if you did not buy direct from Adobe via download you must find your original install
    --if you have an Education or volume license you MUST use your original media
    --the link for an Education or volume license download is not available at all
    -if you bought a disc and don't have a drive you will need to buy an external USB drive
    -if you bought a download from a 3rd party vendor you will need to contact that vendor

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    March 25, 2020

    For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
    -Log-in to your account and click this link https://account.adobe.com/products
    --click Order history on the left and then the link to your order that will show on the right
    --and finally click the link "Downloads and serial numbers" that will appear
    --as always, write the serial number in a text file AND copy that text file and the
    ---download file(s) to an external drive (or two) to be sure you have what you need
    -if you did not buy direct from Adobe via download you must find your original install
    --if you have an Education or volume license you MUST use your original media
    --the link for an Education or volume license download is not available at all
    -if you bought a disc and don't have a drive you will need to buy an external USB drive
    -if you bought a download from a 3rd party vendor you will need to contact that vendor

    S
    svendsvendsenAuthor
    Participant
    March 25, 2020

    Dear sir, i need to download this again to my mac, the CS6.

     

    Can you please send me the lnik?

    B
    Bill12
    Inspiring
    December 17, 2012

    Probably best to ask in the CS forum. If you still have the software keys for CS4, then upgrading to CS6 should work, but you need to check the upgrade policy on the Adobe Store to be sure. Generally you only need the software key to do the upgrade. If you do not have the key, then you may be up a creek unless you registered (as you should). If you registered, Adobe can likely help on getting you the keys needed for the upgrade. I suggest you confirm this in the CS forum.

    S
    svendsvendsenAuthor
    Participant
    December 17, 2012

    I have the 24 digitsd software keys, the invoice etc.If I just need to download the software. Where?

    Date: Mon, 17 Dec 2012 07:06:29 -0700

    From: forums_noreply@adobe.com

    To: svendsvendsen@hotmail.com

    Subject: regarding downloading adobe cs4 and upgrade to cs6

    Re: regarding downloading adobe cs4 and upgrade to cs6

    created by Bill@VT in Acrobat Installation & Update Issues - View the full discussion

    Probably best to ask in the CS forum. If you still have the software keys for CS4, then upgrading to CS6 should work, but you need to check the upgrade policy on the Adobe Store to be sure. Generally you only need the software key to do the upgrade. If you do not have the key, then you may be up a creek unless you registered (as you should). If you registered, Adobe can likely help on getting you the keys needed for the upgrade. I suggest you confirm this in the CS forum.

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