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E
egb6
Participant
December 23, 2014
Question

registering lightroom

  • December 23, 2014
  • 1 reply
  • 143 views

I am installing the photographers bundle on a second computer. I downloaded a trial version of Lightroom 5.7.1 and then downloaded Photoshop from the Creative Cloud desktop. CC found Lightroom and said that it was up to date but Lightroom still asks for a serial number. Adobe help says to go to Lightroom Help and choose "sign in".  I don't get that option. How do I tell LR that I have a CC subscription? I don't want to download again as I am on a very slow wireless internet connection, it took four hours to download Photoshop.

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1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
December 23, 2014

Moving this discussion to the Adobe Creative Cloud forum.

Egb6 the trial version is not licensed to work with your Creative Cloud Membership.  You need to reinstall Photoshop Lightroom utilizing the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.  This will install the subscription version of Photoshop Lightroom 5.7.

E
egb6Author
Participant
December 23, 2014

Thanks Jeff, I will try that after the Christmas festivities are over.

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