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O
ohgetserious
Participant
August 8, 2015
Answered

registration fails, no explanation why

  • August 8, 2015
  • 2 replies
  • 222 views

Registration Unsuccessful

A problem was encountered while trying to send information over the Internet.

Gee, that's an informative error, folks. There is nothing wrong with my Internet connection.

It was good enough to download the doggone program and it installed with the serial # I

provided on the first try, but three tries to register it failed; the first time after like five minutes of fake "trying."

Any ideas? Adobe thoughtfully CLOSED my case before helping me to resolve the issue. Not.

    This topic has been closed for replies.
    Correct answer Govardhan.V

    Name and version of the product ?

    If you are referring to older versions Apps , follow below steps :

    > Disconnect your Internet connection by disconnecting the Ethernet cable or Turn- off  WiFi.

    > Then launch the Adobe app again .
    >  When you get Registration pop up, select  "Never Register.",     Then Connect to the compute with Internet connection and check .

    2 replies

    Govardhan.V
    Govardhan.V
    Participating Frequently
    August 8, 2015

    The screenshot appears to be broken .

    Govardhan.V
    Govardhan.VCorrect answer
    Participating Frequently
    August 8, 2015

    Name and version of the product ?

    If you are referring to older versions Apps , follow below steps :

    > Disconnect your Internet connection by disconnecting the Ethernet cable or Turn- off  WiFi.

    > Then launch the Adobe app again .
    >  When you get Registration pop up, select  "Never Register.",     Then Connect to the compute with Internet connection and check .

    O
    ohgetseriousAuthor
    Participant
    August 8, 2015

    I didn't take a screenshot. Your explanation seems plausible because indeed it's a very old version, thanks. That still leaves me feeling like someone at Adobe dropped the ball (when there is no useful purpose for registering older versions). Typical. Thanks anyway.

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