registration limit after harddisk crash

Question

I had a second Installation of my Lithroom 6 on my Windows Notebook. My HD crashed. I inserted a new Harddisk and tried to install Lightroom 6 new.

Now i have the Error: "The Serial Number xyz has reached the maximal numbers of Computers. What can i do now?

Just Shoot Me · Accepted Answer

Is the hard drive the only thing you changed in your computer?

Did you reinstall the same operating system that was on the drive when it failed?

Your best bet is to contact customer support through the Chat system.

John T Smith · Answer

When you have a non-functioning computer and can't deactivate a serial number

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990

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