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August 29, 2016
Answered

Reinstall of CS6 (SN revoked)

  • August 29, 2016
  • 1 reply
  • 292 views

I just changed my computer and try to reinstall my Adobe design & web premium CS6 with the original serial numer.  "the serial number you entere has been revoked.  this product cannot be installed.  Please contact customer support."

What can I do ?

thank

    This topic has been closed for replies.
    Correct answer John T Smith

    Contact Adobe

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 29, 2016

    Contact Adobe

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html