Skip to main content
Participant
January 24, 2023
Answered

Reinstall Photoshop Elements 2019 on another MacAir

  • January 24, 2023
  • 3 replies
  • 849 views

Hi everyone, 

 

I bought Photoshop elements in 2019. I changed laptop and I would now like to reinstall it on my new computer.
I proceed with the download from my account area but I am not able open to launch the software because it is corrupted, that is what it said. I have repeated the download and installation a couple of times already but the message is always the same. 
Elements on the old pc is not running.

 

Any idea? 

 

Thanks

Marta 

 

This topic has been closed for replies.
Correct answer Lumigraphics

I believe you would need to upgrade to Elements 2022 or 2023.

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

3 replies

kglad
Community Expert
Community Expert
January 24, 2023

you can also download from prodesigntools.com:

 

adobe download links prior to cc 2020 are available from prodesigntools.com. https://prodesigntools.com/adobe-direct-download-links.html

 

 

 

follow the directions (esp, step 1)

save the install file.  it may not remain online.

thank jim @ prodesigntools.com

 

Nancy OShea
Community Expert
Community Expert
January 24, 2023

Did you download the DMG for Mac and not the EXE for Windows?

 

According to the system requirements, Elements 2019 is compatible with macOS 10.12 - 10.14 on a non-case-sensitive file volume.

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html

 

If all else fails, you could try the latest version free for 30 days.  The latest will run on Apple Silicon M1 chip as well as macOS 11, 12 and higher.

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
Legend
January 24, 2023

Does it say it's corrupted, exactly, or something else like "cannot check for malicious software"? What is your macOS version on the new Air? If it's Catalina or later you can't run older apps.

Participant
January 24, 2023

It says "corrupted". I have macOS Monterey 12.6.2 Thank you!

LumigraphicsCorrect answer
Legend
January 24, 2023

I believe you would need to upgrade to Elements 2022 or 2023.

https://helpx.adobe.com/photoshop-elements/system-requirements/older-versions.html