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Participant
March 11, 2024
Question

Reinstalling Adobe after factory reset

  • March 11, 2024
  • 1 reply
  • 263 views

Hello! My laptop was having some issues and I ended up having to do a factory reset, I deleted everything on it and I'm now trying to reinstall Adobe Creative Cloud, I have the subscription based one, but  my account page doesn't have any download option...I have read some blogs but nothing has worked yet...how can I do it? without having to buy a new subscription...thanks in advance!

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1 reply

kglad
Community Expert
Community Expert
March 11, 2024

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html