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ChristianRuby
Participant
January 26, 2014
Answered

Reinstalling Adobe XI previously installed on a PC which crashed since then

  • January 26, 2014
  • 1 reply
  • 310 views
  1. I have purchased Acrobat Reader XI less than two months ago and installed on my laptop however that one crashed last week so I had to acquire a brand new laptop. To reinstall Adobe Reader XI on my new laptop, I signed on my Adobe and I downloaded again Adobe Reader XI on my new laptop however the PDF Printer was not created and that was the main if not the only reason I had purchased the product in the first place. How can I have my license working on my new laptop?
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Correct answer kglad

log into your account and check your order history to download the installation file, https://www.adobe.com/account.html

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 26, 2014

adobe reader is a free product.  adobe acrobat  and adobe acrobat pro can be purchased.

what product did you purchase?

C
ChristianRubyAuthor
Participant
January 26, 2014

Adobe Acrobat XI Standard, directly from the Acrobat website and I have paid US 299.00 Nov 28, 2013 so it definitely not free.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 26, 2014

log into your account and check your order history to download the installation file, https://www.adobe.com/account.html

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