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xtravin7
Participating Frequently
September 2, 2015
Question

Reinstalling CS4 suite

  • September 2, 2015
  • 2 replies
  • 338 views

I am trying to reinstall CS4 Design Premium. I insert the disk One, and  copy the numbers on the back of the case. It gives me an invalid message. How do I fix this?

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    2 replies

    C
    Chetna Srivastava
    Participating Frequently
    September 2, 2015

    Hi xtravin7,

    Does it ask for the serial key when you try to install?

    If yes, did you try to enter the serial key that you received when you purchased the CS4 Suite?

    You can find the key under your account Adobe ID

    Regards,

    Chetna

    X
    xtravin7Author
    Participating Frequently
    September 2, 2015

    I used the serial number on the back of the case with the install disks.

    C
    Chetna Srivastava
    Participating Frequently
    September 2, 2015

    Moved to Downloading, Installing, Setting Up

    khatwani
    Adobe Employee
    khatwani
    Adobe Employee
    September 2, 2015

    Hi,

    You can try downloading CS4 manually from here and then install it . : https://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

    Regards

    Jitendra

    X
    xtravin7Author
    Participating Frequently
    September 2, 2015

    The disk does not appear damaged in any way. The problem comes up when I try to enter the serial number in order to use Acrobat pro 9 in the suite. It says the serial number is invalid. I know it is valid.

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